For Paxos Global PTE Ltd users, update or reject a crypto deposit that does not contain the required travel rule information. Deposits with the NEEDS_INFO status require additional sender information before they can be processed.

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Required Information

  • For individuals: Both first and last name are required.
  • For institutions: The institution name is required.
If a deposit is rejected, the funds will no longer be available.

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Learn More

Learn more about travel rule updates in the Travel Rule Help Center.